Refund & Cancellation Policy

This Policy explains the circumstances in which cancellation or refund requests may or may not be accepted for services purchased from 2080 Technologies Private Limited.

By purchasing or subscribing to any service through our Platform, you acknowledge that you have reviewed the relevant service description, pricing, features and this Refund & Cancellation Policy before making payment.

Except for the limited circumstances expressly mentioned in this Policy, all payments made to 2080 Technologies Private Limited are final and non-refundable after successful completion of the payment.

No refund shall ordinarily be provided merely because:

• You change your mind after completing the purchase.
• You decide that you no longer wish to use the purchased service.
• You fail to use the service, membership, subscription or access made available to you.
• You purchase an incorrect plan or service without reviewing its description, features or pricing.
• You discontinue using the Platform voluntarily.
• Your account or access is restricted or suspended due to violation of our Terms & Conditions or misuse of the Platform.
• You are dissatisfied for reasons that are unrelated to a proven failure by 2080 Technologies Private Limited to provide the purchased service.

Once payment has been successfully completed and the relevant service, subscription, membership or access has been activated, the transaction cannot ordinarily be cancelled for a refund.

Where a service includes a recurring subscription or renewal facility, you may request cancellation of future renewals, where applicable.

Cancellation of a future renewal does not entitle you to a refund of fees already paid for the current or previously activated service period.

Although our general policy is that payments are non-refundable, a refund request may be reviewed in limited circumstances including:

Any exception request will be reviewed on its individual facts and supporting transaction records. Submission of a request does not automatically guarantee approval of a refund.

Payments made through our Platform may be processed using authorised third-party payment gateways, including CCAvenue.

If a transaction fails but the amount is debited from your bank account, card, UPI account or other payment instrument, the amount may be automatically reversed by your bank or payment service provider in accordance with their applicable settlement and reversal timelines.

If the amount is not automatically reversed, you may contact us with the relevant transaction details so that the payment status can be reviewed.

Where a refund is approved under one of the limited exceptions described above, the refund will ordinarily be initiated through the original payment method used for the transaction, subject to technical feasibility and applicable payment-provider requirements.

The final credit of an approved refund to your bank account, card, UPI account or other payment instrument may depend on the processing timelines of the relevant bank, card network or payment service provider.

This Policy therefore does not promise a fixed 1-day or 3-day refund period.

Unless otherwise required by applicable law or expressly agreed in writing by 2080 Technologies Private Limited, the following are non-refundable after successful purchase or activation:

• Subscription fees.
• Membership fees.
• Service-plan fees.
• Digital service fees.
• Setup or onboarding charges, where applicable.
• Fees relating to services already activated, commenced or made available.
• Taxes, statutory charges or third-party charges that are legally non-refundable.

If you believe your transaction falls within one of the limited exceptions described in this Policy, you may contact us and provide the relevant transaction information.

Your request should include, wherever available:

• Customer name.
• Registered email address or mobile number.
• Order or transaction reference number.
• Date of transaction.
• Amount paid.
• Description of the payment issue.

We may request additional information where reasonably required to verify the transaction and review the request.

Payment transactions may be facilitated by third-party payment gateways, banks, card networks or other financial service providers.

Such service providers may independently apply their own terms, processing procedures, reversal timelines and dispute-resolution processes.

2080 Technologies Private Limited is not responsible for delays solely attributable to a bank, card issuer, payment gateway or other third-party payment service provider.

2080 Technologies Private Limited shall not be responsible for delay or inability to provide Services arising from events beyond its reasonable control, including natural disasters, government restrictions, telecommunications failures, internet disruption, strikes, war, technical failures or other force majeure events.

2080 Technologies Private Limited reserves the right to revise or update this Refund & Cancellation Policy from time to time to reflect changes in Services, business practices, payment processes or applicable legal requirements.

Any revised Policy will be published on this page with the updated “Last Updated” date.

This Refund & Cancellation Policy shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, any dispute arising from or relating to this Policy shall be subject to the jurisdiction of the competent courts at Hyderabad, Telangana, India.

Please also review our:

• Terms & Conditions
• Privacy Policy